Every day, train­ing is becom­ing part of more job descrip­tions. Whether it’s teach­ing a new employee what
their role is, or train­ing 100 employ­ees on bet­ter time man­age­ment skills, some basic learn­ing prin­ci­ples

This two-​day course will help par­tic­i­pants become the type of trainer that effec­tively trains their students.

This two day course teaches par­tic­i­pants that good train­ers develop their skills in many areas, and that they are hum­ble about what they do. As well, train­ers should be good com­mu­ni­ca­tors, who are gen­uine when
they are work­ing with others.

What Will You Learn?

  • Develop the essen­tial skills for a trainer
  • Under­stand adult learning
  • Know how to develop a train­ing session
  • Know how to add fun and games to your program
  • Be famil­iar with deliv­ery methods

What Top­ics are Covered?

  • Com­mu­ni­ca­tion and pre­sen­ta­tion skills
  • Prin­ci­ples of adult learning
  • Learn­ing methods
  • Estab­lish­ing a learn­ing climate
  • Deal­ing with the difficult
  • Iden­ti­fy­ing your audience
  • Per­form­ing a needs analysis
  • Out­lin­ing the program
  • Test­ing the program
  • Types of activities
  • Using humor
  • Quick and easy games
  • Trou­bleshoot­ing games
  • Visual aids and pre­sen­ta­tion tips
  • Man­ag­ing ques­tions and answers

What’s included?

  • Instruc­tion by an expert facilitator
  • Small, inter­ac­tive classes
  • Spe­cial­ized man­ual and course materials
  • Per­son­al­ized cer­tifi­cate of completion
  • A 20% Dis­count Voucher off your next Busi­ness Train­ing Course.


Why Train the Trainer? Train­ers set the foun­da­tion for any com­pany with their pro­fes­sion­al­ism and knowl­edge. Train­ers cre­ate last­ing impres­sions on your employ­ees, incul­cat­ing them with your company’s val­ues and expec­ta­tions, as well as ensur­ing that employ­ees have the nec­es­sary skills set to suc­ceed. In the world of call cen­ter train­ing, the role and value of train­ers is incalculable.

A moti­vated and com­pe­tent trainer can mean the dif­fer­ence between suc­cess and fail­ure for your organ­i­sa­tion as the train­ing and future abil­ity of hun­dreds of agents is depen­dant on their time spent
with the trainer.

Short Descrip­tion

The train­ing field can change fast. New method­olo­gies. New dis­cov­er­ies about the way adults learn. Chang­ing expec­ta­tions from trainees — and from your com­pany. Get the prac­ti­cal plat­form skills and con­fi­dence you need to succeed.This pow­er­ful­work­shops put

Course Info

Two Days — 16 hr :

Con­tact Us


25 Amhurst Road…

Lon­don , UK , E5 8HH

Cell: +07495497301

Maadi , Cairo, Egypt

Cell: 01001531899 | 01017080808

www​.itbcg​.net | info@​tbcg.​net


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