Leadership Skills for Supervisors

Lead­er­ship Skills for Supervisors

Super­vi­sors rep­re­sent an impor­tant force in the North Amer­i­can econ­omy. You have the power to turn on or turn off the pro­duc­tiv­ity of the peo­ple who work for you. You are the cru­cial inter­face between the employee on the shop floor or the ser­vice desk and the man­agers of the orga­ni­za­tion. You usu­ally have more expe­ri­ence and more skill than the employ­ees you super­vise, because man­age­ment tends to look for super peo­ple to fill those roles.


How You Will Benefit:

  • Learn ways to pri­or­i­tize, plan, and man­age your time.
  • Iden­tify your pri­mary lead­er­ship style and tech­niques for max­i­miz­ing that style.
  • Develop more flex­i­bil­ity to use other lead­er­ship styles.
  • Search for ways to over­come com­mu­ni­ca­tion barriers.
  • Deter­mine ways you can meet the needs of employ­ees and co-​workers through com­mu­ni­ca­tion and coaching.
  • Explore ways to engage in pro­duc­tive rather than toxic debate, and to make con­flict a pow­er­ful force for cre­ative, well-​rounded solu­tions to problems.

What You Will Cover:

  • Man­ag­ing your time and energy
  • What makes a good leader?
  • Com­mu­ni­ca­tion as a lead­er­ship tool
  • The com­mit­ment curve
  • Employee devel­op­ment models
  • Deal­ing with con­flict and dif­fi­cult issues
  • What suc­cess­ful lead­ers do

Intro­duc­tion and Course Overview
You will spend the first part of the day get­ting to know par­tic­i­pants and dis­cussing what will take place dur­ing the work­shop. Stu­dents will also have an oppor­tu­nity to iden­tify their per­sonal learn­ing objectives.

Man­ag­ing Your Time and Your Energy
This sec­tion will dis­cuss the Left and Right brain con­cepts, SMART goals, and how to orga­nize your per­sonal workspace.

What Makes a Good Leader?
In this sec­tion stu­dents will learn about The Sit­u­a­tional Lead­er­ship model and The Lead­er­ship Effec­tive­ness and Adapt­abil­ity Descrip­tion (LEAD).

Com­mu­ni­ca­tion as a Lead­er­ship Tool
This sec­tion defines com­mu­ni­ca­tion, how to use effec­tive com­mu­ni­ca­tion, and dis­cusses the major ele­ments of com­mu­ni­ca­tion such as ver­bal and non-​verbal queues, ask­ing ques­tions, and body language.

The Com­mit­ment Curve
This sec­tion will teach you how to ensure new employ­ees under­stand the com­mit­ment curve and rec­og­nize that the first few months of any new job will be tough.

Employee Devel­op­ment Mod­els
In this sec­tion we will dis­cuss the Coach­ing and Dia­logue employee devel­op­ment mod­els. “You” and “I” mes­sages will also be dis­cussed, along with the con­se­quences and ben­e­fits of both chang­ing and not changing.

Deal­ing with Con­flict and Dif­fi­cult Issues
You and the par­tic­i­pants will dis­cuss the dif­fi­cul­ties involved when bring­ing up a con­cern or issue with another person.

What Suc­cess­ful Lead­ers Do
You and the par­tic­i­pants will dis­cuss the dif­fi­cul­ties involved when bring­ing up a con­cern or issue with another person.

Work­shop Wrap-​Up
At the end of the day, stu­dents will have an oppor­tu­nity to ask ques­tions and fill out an action plan.


Short Descrip­tion

Super­vi­sors rep­re­sent an impor­tant force in the North Amer­i­can econ­omy. You have the power to turn on or turn off the pro­duc­tiv­ity of the peo­ple who work for you.

Course Info

One Days — 8 hr :

Con­tact Us

ITBC­group.…

25 Amhurst Road…

Lon­don , UK , E5 8HH

Cell: +07495497301

Maadi , Cairo, Egypt

Cell: 01001531899 | 01017080808

www​.itbcg​.net | info@​tbcg.​net

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