Developing High Performance Teams

Devel­op­ing High Per­for­mance Teams

Your suc­cess as a man­ager can often depend on how well your team oper­ates. How are their problem-​solving skills? Are they enthu­si­as­tic and moti­vated to do their best? Do they work well together? There have been hun­dreds of stud­ies demon­strat­ing that human beings func­tion bet­ter and learn bet­ter in groups. If you want to develop your team lead­er­ship skills and unleash the tal­ent of your indi­vid­ual team mem­bers, this work­shop is a prac­ti­cal look at cur­rent lead­er­ship prac­tices that work.


How You Will Benefit:

  • Iden­tify dif­fer­ent types of teams.
  • Build team­work by rec­og­niz­ing and tap­ping into the twelve char­ac­ter­is­tics of an effec­tive team.
  • Pro­mote trust and rap­port by explor­ing your team player style and how it impacts on group dynamics.
  • Rec­og­nize the key ele­ments that move a team from involve­ment to empow­er­ment and how to give these ele­ments to your team.
  • Develop strate­gies for deal­ing with team con­flict and com­mon situations.
  • Under­stand how action plan­ning and analy­sis tools can help your team per­form better.

What You Will Cover:

  • Types of teams
  • The TORI model
  • The Team Player Survey
  • Orga­ni­za­tions Today
  • The Stages of Team Development
  • Com­mu­ni­ca­tion Skills
  • Shared Lead­er­ship
  • DeBono’s Think­ing Hats
  • Man­ag­ing Team Conflict
  • The Trust/​Relationship Model
  • Obtain­ing Consensus
  • Team-​Shaping Factors
  • Team Problem-​Solving
  • SWOT Analy­sis

Intro­duc­tion and Course Overview
You will spend the first part of the day get­ting to know par­tic­i­pants and dis­cussing what will take place dur­ing the
work­shop. Stu­dents will also have an oppor­tu­nity to iden­tify their per­sonal learn­ing objectives.

Orga­ni­za­tions Today
To begin the day, we will look at how changes in orga­ni­za­tions have affected teams.

Types of Teams
Dur­ing this ses­sion, we will define the word “team.” We will also look at some dif­fer­ent team mod­els, includ­ing
tra­di­tional teams, task forces, and cyber teams.

Team Norms
This ses­sion will look at some of the ben­e­fits and pit­falls of teams. We will also estab­lish some team norms: ground
rules that a team can use to help them work together.

Tow­ers
One way of look­ing at team devel­op­ment is the TORI model. Par­tic­i­pants will expe­ri­ence this model through a fun exercise.

Beckhart’s Activ­i­ties
Richard Beck­hart said in 1972 that there are four activ­i­ties a group should per­form on a reg­u­lar basis if they desire to
grow into a team. Since researchers today still agree on these four activ­i­ties, we will spend some time explor­ing each
activ­ity.

The Four Stages of Team Devel­op­ment
Every group of peo­ple, whether they are a team or just a group work­ing together, grows and evolves. We will spend this
ses­sion look­ing at Tuck­man and Jensen’s four stages of team devel­op­ment: form­ing, storm­ing, norm­ing, and performing.

Parker’s Char­ac­ter­is­tics
The twelve char­ac­ter­is­tics of effec­tive teams were devel­oped by Glenn Parker, who has devoted his whole life’s work to
study­ing teams. We will dis­cuss each of them in detail through a com­bi­na­tion of lec­tures, small group work, and case
stud­ies.

Glenn Parker Team Sur­vey
Dur­ing this ses­sion, par­tic­i­pants will com­plete a sur­vey con­structed by Glenn Parker. This sur­vey will help par­tic­i­pants
iden­tify their team player style. Par­tic­i­pants will then work in small groups to dis­cuss the strengths and weak­nesses of
their style.

The Trust/​Relationship Model
We will look at how trust impacts rela­tion­ships through a lec­ture and small group work.

Cre­ativ­ity
This ses­sion will exam­ine two types of think­ing: lat­eral and ver­ti­cal. We will also look at how these think­ing mod­els
affect cre­ativ­ity.

The Six Think­ing Hats
Dur­ing this ses­sion, we will dis­cuss Edward De Bono’s six think­ing hats. Then, we will explore how these hats can help us
in a team environment.

Team Shap­ing Fac­tors
First, we will dis­cuss the four fac­tors that shape a team dur­ing a lec­ture. Then, par­tic­i­pants will apply the knowl­edge
to a case study.

Prob­lem Iden­ti­fi­ca­tion
This ses­sion will demon­strate a key point of prob­lem solv­ing: you can’t fix it if you don’t know what is broken!

Explo­ration, Analy­sis, and Eval­u­a­tion
Team prob­lem solv­ing needs a three-​phase approach: explo­ration, analy­sis, and eval­u­a­tion. We will look at this model
through a com­bi­na­tion of lec­tures and group work.

Other Problem-​Solving Tech­niques
Dur­ing this ses­sion, we will look at some other key prob­lem solv­ing tools, includ­ing the fish­bone tech­nique, the lasso,
and force field analysis.

Inter­ven­tions
This ses­sion will look at some com­mon prob­lems that teams face and some rec­om­mended solutions.

Resolv­ing Con­flict
Solv­ing con­flict in a pos­i­tive way is key for build­ing a strong team. This ses­sion will look at types of con­flict and
tips for resolv­ing con­flict. Par­tic­i­pants will also take part in a role play to demon­strate the con­cepts learned.

SWOT Analy­sis
Per­form­ing an analy­sis of the team’s strengths, weak­nesses, oppor­tu­ni­ties, and threats can be a great mea­sur­ing stick. We
will dis­cuss how to per­form such an analy­sis, and then par­tic­i­pants will work in small groups to com­plete a case study.

Devel­op­ing Team Action Plans
To wrap up the day, we will look at some plan­ning tools that teams can use to help them grow and improve, includ­ing
improve­ment plans and action plans.

Work­shop Wrap-​Up
At the end of the day, stu­dents will have an oppor­tu­nity to ask ques­tions and talk with the trainer.


Short Descrip­tion

Your suc­cess as a man­ager can often depend on how well your team oper­ates. How are their problem-​solving skills? Are they enthu­si­as­tic and moti­vated to do their best?

Course Info

Three Days — 24 hr :

Con­tact Us

ITBC­group.…

25 Amhurst Road…

Lon­don , UK , E5 8HH

Cell: +07495497301

Maadi , Cairo, Egypt

Cell: 01001531899 | 01017080808

www​.itbcg​.net | info@​tbcg.​net

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